Privacy Policy
Last updated: July 21, 2025
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Website and tells you about your privacy rights and how the law protects you.
We use your personal data to provide and improve the Website and the Credibur platform. By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy.
Definitions
Company (also referred to as "we", "us", or "our") means Credibur GmbH, Adalbertstr. 8, 10999 Berlin, Germany. For the purpose of the GDPR, the Company is the Data Controller.
Website refers to credibur.com.
Service refers to the Website and associated functionality, including the Credibur SaaS platform for debt facility management and reporting.
Personal Data means any information that relates to an identified or identifiable individual.
Usage Data is data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
Data Controller refers to the legal entity which determines the purposes and means of processing personal data under GDPR.
Data Subject is the user whose personal data is collected.
Types of Data Collected
Personal Data
We may collect personal information such as:
Name
Business email address
Company name
Usage data (see below)
Any other information you provide when contacting us or requesting a product demo
Usage Data
Usage data is collected automatically and may include information such as:
IP address
Browser type and version
Pages visited
Date and time of visit
Device type and operating system
Referring website or search query
Legal Basis for Processing
We process personal data under the following GDPR legal bases:
Consent – e.g., for cookies or newsletters
Contractual necessity – e.g., when providing access to the Credibur platform or responding to demo requests
Legitimate interest – e.g., for fraud prevention, analytics, and platform improvement
Legal obligation – e.g., to comply with tax or regulatory requirements
Use of Your Personal Data
We use your data for the following purposes:
To provide and maintain the Website and related infrastructure
To respond to contact or demo requests
To operate, monitor, and improve our platform and services
To manage business relationships with institutional clients, including originators and lenders
To analyze performance of debt portfolios and provide reporting infrastructure
To comply with legal obligations and enforce our terms
Cookies and Tracking
Our Website uses cookies and similar tracking technologies to enable core functionality, analyze usage, and improve performance.
You can manage your cookie preferences in your browser settings. More information can be found in our [Cookie Policy].
Sharing of Data
We may share your personal data with:
Service providers (e.g., cloud infrastructure, analytics, CRM tools)
Legal or regulatory authorities if required by law
Affiliates or acquirers in case of a corporate transaction
All third parties are subject to appropriate data processing agreements under Article 28 GDPR.
Data Transfers
If data is transferred outside the European Economic Area (EEA), we ensure adequate protection through:
Adequacy decisions
Standard Contractual Clauses (SCCs)
Other appropriate safeguards under Article 46 GDPR
Data Retention
We retain personal data:
As long as necessary to fulfill the purpose it was collected for
For legally required periods under German commercial or tax law
Until you request deletion under applicable legal rights
Your GDPR Rights
You have the right to:
Access your personal data (Art. 15)
Correct inaccurate data (Art. 16)
Delete data ("right to be forgotten") (Art. 17)
Restrict processing (Art. 18)
Object to processing based on legitimate interests (Art. 21)
Withdraw consent at any time (Art. 7)
File a complaint with a supervisory authority, e.g. Berliner Beauftragte für Datenschutz und Informationsfreiheit
To exercise your rights, contact us at: info@credibur.com
Data Security
We implement technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure.
Children's Privacy
This website is not intended for children under the age of 16. We do not knowingly collect personal data from children.
External Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
Changes to This Privacy Policy
We may update this policy from time to time. The current version is always available at: www.credibur.com/privacy-policy