Institutional-grade hot backup servicing
Institutional-grade hot backup servicing

Credibur replaces reactive continuity arrangements with always-on backup servicing infrastructure, ensuring institutional lenders and investors can rely on uninterrupted operations regardless of what happens to the primary servicer.

Hot activation
Activation-ready in minutes with mirrored real-time portfolio data and preconfigured operations.
Neutral and independent
We do not originate, lend, or collect. No conflicts of interest, no commercial entanglements.
Automated servicing handover
Borrower communications, dunning, and compliance reporting switch over without interruption.
Bank-grade integration
Secure data ingestion, real-time reconciliation, and lender-grade transparency by default.
Human support, always
Servicing is fully automated, but our credit and treasury team is available when escalation is needed.

What is Backup Servicing

A backup servicer assumes loan administration and reporting obligations if the primary servicer or originator becomes unable to perform, due to operational disruption or insolvency.

This includes: portfolio data mirroring and reconciliation, borrower communication and collections continuity, payment processing and waterfall execution, investor and lender reporting, and regulatory and covenant compliance.

The role is a standard requirement in European ABS and private credit transactions where institutional capital providers require documented servicing continuity arrangements from day one.

How it works
1
Set-Up Phase
  • Agreement execution and onboarding
  • Communication templates prepared
  • SPV and loan-level data integration
  • Activation procedures tested
  • What we handle upon activation
    Payment reconciliation
    Dunning via email, SMS, and letter
    Inbound borrower support
    Compliance reporting (EIF, lenders, insurers)
    Escalation to collections partners (if required)
    Platform Fit
    Credibur’s backup servicing is built for the realities of structured private credit. Our infrastructure supports diverse transaction types, asset classes, and stakeholder requirements across the credit value chain.
    Our backup servicing is active on transactions with institutional lenders and regulated funding partners. We maintain full operational readiness under tested protocols, with reporting structures aligned to lender-specific needs.
    We operate across:
    SPV-based structures
    Active on facilities using bankruptcy-remote SPVs with lender security packages, waterfall logic, and complex reporting duties.
    Forward-flow arrangements
    Seamless portfolio ingestion, eligibility tracking, and scheduled transfer mechanics, fully mirrored during standby.
    Warehouse lines and leverage facilities
    Real-time monitoring of borrowing base metrics, eligibility triggers, and concentration limits, with ready-to-assume reporting flows.
    EIF- and insurer-supported facilities
    Experience with European Investment Fund and private credit insurers. Automated report generation and stakeholder comms included in our standard scope.
    Discuss backup servicing for your facility
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