Institutional-grade hot backup servicing

Backup servicing addresses servicing continuity risk when a primary servicer or originator is unable to perform due to operational disruption or insolvency.

Credibur offers hot backup servicing that meets the expectations of institutional lenders and investors. Our modern software continuously mirrors asset portfolios, enabling a timely assumption of servicing responsibilities when needed.

Institutional-grade hot backup servicing
Institutional-grade hot backup servicing
Hot activation
Activation-ready in minutes with mirrored real-time portfolio data and preconfigured operations.
Neutral and independent
We do not originate, lend, or collect. No conflicts of interest, no commercial entanglements.
Automated servicing handover
Borrower communications, dunning, and compliance reporting switch over without interruption.
Bank-grade integration
Secure data ingestion, real-time reconciliation, and lender-grade transparency by default.
Human support, always
Servicing is fully automated, but our credit and treasury team is available when escalation is needed.
How it works
1
Set-Up Phase
  • Agreement execution and onboarding
  • Communication templates prepared
  • SPV and loan-level data integration
  • Activation procedures tested
  • What we handle upon activation
    Payment reconciliation
    Dunning via email, SMS, and letter
    Inbound borrower support
    Compliance reporting (EIF, lenders, insurers)
    Escalation to collections partners (if required)
    Platform Fit
    Credibur’s backup servicing is built for the realities of structured private credit. Our infrastructure supports diverse transaction types, asset classes, and stakeholder requirements across the credit value chain.
    Our backup servicing is active on transactions with institutional lenders and regulated funding partners. We maintain full operational readiness under tested protocols, with reporting structures aligned to lender-specific needs.
    We operate across:
    SPV-based structures
    Active on facilities using bankruptcy-remote SPVs with lender security packages, waterfall logic, and complex reporting duties.
    Forward-flow arrangements
    Seamless portfolio ingestion, eligibility tracking, and scheduled transfer mechanics, fully mirrored during standby.
    Warehouse lines and leverage facilities
    Real-time monitoring of borrowing base metrics, eligibility triggers, and concentration limits, with ready-to-assume reporting flows.
    EIF- and insurer-supported facilities
    Experience with European Investment Fund and private credit insurers. Automated report generation and stakeholder comms included in our standard scope.
    Discuss backup servicing for your facility
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